Parent Carer Team operating hours: 

Monday 1pm - 5pm    

Tuesday 9am - 5pm

Wednesday 9am - 5pm

Thursday 9am - 5pm

Friday 9am - 12pm


Are you a Parent Carer living in Sefton who cares for a child who has a physical disability, learning disability or emotional/behavioural condition?
The Parent Carer Team can provide information, advice and guidance on services and support available to you.

The Parent Carer Team are available to offer support to parent carers and their families by telephone on 0151 288 6060 or email: 
This email address is being protected from spambots. You need JavaScript enabled to view it.

The Team run Parent Carer coffee morning groups(during term-time)in Waterloo, Southport and Virtual online.

The groups provide the opportunity to speak to a variety of professionals in the local community, as well as gaining support from the team and other parent carers.

Please email This email address is being protected from spambots. You need JavaScript enabled to view it.   for further information or to get the link to join any of the virtual sessions.


Click below to see the current timetable link below for the times and dates of the groups.

                                Arrow Right, Arrow, Sign, Symbol, Icon, Direction      Latest sessions times and dates.

Professionals only - Please click the following button for info on our Parent Carers Supportclick here button 1487274 1280


Parent Carer Newsletter - Spring 2024 -CLICK HERE






Please find information below to help support parent carers


Local Support

ADDvanced Solutions

Run Community Network Groups and Training sessions to equip  families living with neurodevelopmental conditions, learning difficulties, and associated mental health needs. They are available for 1-1 consultations, information, advice, and guidance on 0151 486 1788 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

See their latest Sefton offer on website

Sefton Parent Carer Forum 

A parent carer forum is a group of parents and carers of disabled children who work with local authorities, education, health, and other providers to make sure the services they plan and deliver meet the needs of disabled children and families.

email This email address is being protected from spambots. You need JavaScript enabled to view it.    Website:

Local Offer

The Local Offer provides clear and accessible information about the provision Sefton Council expects to be available locally for our children and young people from 0 to 25 who have special educational needs and/or disability (SEND)

Early Help

Sometimes families don't need emergency help from social care but do need to tackle their problems before they develop into bigger issues where you do need the support of social care - this is called Early Help. Trained Early Help staff offer 1:1 and group support to help you to understand the needs of your disabled child.

 Contact your nearest Family Wellbeing Centre to request support.

Taking care of yourself

Mental Health

Looking after your mental health. Expert advice and practical tips to help you look after your mental health and


Helpful mindfulness exercises for parents to develop the skills needed for unexpected stressful situations:

Financial Advice

Welfare Benefits

Our experienced Welfare Benefits Advisors provide information that can help you to understand benefit rules/law and identify possible entitlement, as well as help with applications for relevant benefits and support with appeals against unsatisfactory decisions. Welfare Benefits Advice (

Debt Advice

National Debt Advice Line UK:

Food banks

Food banks provide three days’ nutritionally balanced emergency food and support to local people who are referred to them in crisis:

Charities that support Parent Carers

The Isabella Trust 

The Isabella Trust aim to support parents, carers and families of children with autism  and sensory difficulties  by providing support, information and access to training, courses and workshops Information/resources are available via their Facebook page and website:

OSSME, Autism Initiatives

OSSME provides a unique service delivery system which acts as a support framework for children and young people with ASC, their families, carers and the staff within the educational, work and other settings.

For more information: 0151 330 9500    


Cerebra is able to support families who are living with a child with a brain condition. email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit their website:


Contact support families  (for families with disabled children)through offering guidance and information, by bringing families together to support each other, Listening Ear appointments, advice queries. Contact have a helpline you can call for free 0808 808 3555 Monday-Friday 9.30am-5pm. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Transition support

Preparing for Adulthood Guide

The guide has being co-produced with staff from Sefton Council, Buddy Up, Health and Sefton Carers Centre in partnership with young people and the Sefton Parent Carer Forum.

Please click here to view the “Preparing for Adulthood Guide”

.Click here to open a Print Version of the Preparing for Adulthood Guide.

For more information or support please call the Parent Carer Team on 0151 288 6060 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

For information for professionals or to make a referral please click here


SENDIASS - Information, Advice and Support Service

The information, advice and support service can provide support for parents and young people in arranging and attending meetings as well as offering advocacy support. The service is confidential and free for young people aged 0-25 and their parents. It is impartial and provided at arm’s length from the local authority and integrated care systems (ICS).

You can contact Sefton's Information, Advice and Support Service by telephone 0151 934 3334, by completing this online form SENDIASS 

We are an all year round service that works flexibly to suit the families that we support, we have flexible working patterns and work between the hours of 8.30am and 6pm.


Section 17 assessment of Need

A few children may require an assessment of their needs by a qualified social worker, which may lead to an ongoing plan of support and review under Section 17 Children Act 1989.  

How to access an assessment of need.

Disabled children between the age of 0- 18 years and resident in Sefton can refer via the MASH for an Assessment of Need.  They can be contacted on 0151 934 4481


2. Did you know document

Recruiting now

If you're aged over 50 and have recent experiences of using NHS services, please see the link below

They are looking for 15 more people to join the Older People's Sounding Board.

Do you have a family member, partner or friend who needs ongoing care or support with day-to-day life?

Working and supporting someone’s health or care - JobHelp


Sefton Carers Centre is a registered charity in England and Wales, No: 1050808

Registered as a company limited by guarantee in England, No: 3124430