Carers emergency card leafletfinal 1

The free Carers Emergency Card gives peace of mind by providing access to emergency assistance 24 hours a day.

The Carers Emergency Card is a pocket sized card that can be carried as a source of identification in the event of an accident or illness.

The registration and telephone numbers on the card are linked to a database held by Sefton Careline at Sefton Arc (Sefton Metropolitan Borough Council’s Control Centre) where help can be co-ordinated to assist the cared for person while the carer is receiving attention.

To be eligible for a free emergency card the carer, or the person who is being cared for, must reside in Sefton and be registered with Sefton Carers Centre - call 0151 288 6060 to register.

To apply for an emergency card please complete an application form - available to download here. When filling in the application form you will be asked to provide information about the person to be cared for, such as where they live and who would be able to help in an emergency. This is to ensure that care can be co-ordinated by the appropriate people at times when the carer is unavailable.

In an emergency when a call is made to Sefton Careline they will respond by co-ordinating assistance for the cared for person by initially contacting the first available key holder. This might include getting in touch with either the next of kin, out of hours services or the emergency services, if necessary.


Please note that it can take up to 4 weeks for the cards to arrive.


To find out more call us on 0151 288 6060 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Do you have a family member, partner or friend who needs ongoing care or support with day-to-day life?

Working and supporting someone’s health or care - JobHelp


Sefton Carers Centre is a registered charity in England and Wales, No: 1050808

Registered as a company limited by guarantee in England, No: 3124430