Updated: 05/01/21 - Please read our joint statement with Sefton Council which contains important information for unpaid carers (click here)Sefton Carers Centre will continue to be available to support carers whilst maintaining the government's advice to help control the spread of COVID-19. Therefore, all contact with the centre must be made via telephone on 0151 288 6060 or by email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Sefton Council Covid

Sefton Council has set up a helpline for anyone living in Sefton who needs support due to the situation surrounding coronavirus, please call 0345 140 0845 or visit their website: www.sefton.gov.uk/covidsupport

We have launched a new helpline for unpaid carers to get support and advice - 0151 288 6086 - Monday to Friday, 10am - 3pm - with the option for an evening call back for carers who are busy during the day. For more information please visit our website: https://www.sefton-carers.org.uk/index.php/latest-news/carers-helpline

For information regarding coronavirus testing, including priority testing for unpaid carers and other essential workers, please visit the link below: 


Following the new government guidance regarding face masks our registered carers can contact the centre if they or the person they care for require a letter to state they are not able to wear one.

If you have any concerns about coronavirus and what it may mean for you (and the person you care for) then Carers UK have information around being prepared for circumstances where you may not be able to provide care support, as well as other helpful advice here: www.carersuk.org/help-and-advice/health/looking-after-your-health/coronavirus-covid-19

They also have tips about maintaining your mental wellbeing and further information, including what the government's emergency coronavirus bill will mean for carers.

Our Young Carers page has been updated with different ways to get in touch here: www.sefton-carers.org.uk/index.php/young-carers-service/covid-19-information-for-young-carers

Visit our Parent Carers page for information and links here: www.sefton-carers.org.uk/index.php/carers-service/parent-carer-support

The North West Association of Directors of Adult Social Services have produced a practical toolkit to support the wellbeing and mental health of unpaid carers, available to download here: https://www.nwadass.org.uk/resources

For ideas and information from Together Matters about emergency planning for adult carers supporting an adult relative with learning disabilities please download their guide here: 


The UK Government has published guidance for those who provide unpaid care for friends or family here:  



Providing unpaid care to adults with learning disabilities and autistic adults:


Coronavirus Information Sheet for carers, the cared for and people using a care agency or employing a Personal Assistant

Dedicated App for Social Care Workers

The full details of the Coronavirus Act 2020 have been published here:


Personal Protective Equipment

COVID-19 Putting on and removing PPE (Video)

A visual guide to safe PPE (PDF)

NHS how to wash your hands (Video & Pictures)

Technical Specifications for Personal Protective Equipment

What PPE to wear and when - an illustrative guide


Sefton Carers Centre Service Provision:

•  All home visits are currently postponed - please use contact details above.

•  All coffee mornings and social groups are still going ahead via our Facebook and Zoom platforms - please see our free courses for unpaid carers here.

For information on all of our services please use the menu at the top of the page.

We hope that these restrictions will be removed and our services resumed to their full provision, as soon as possible.

Sefton Carers Centre

Sefton Carers Centre is a registered charity in England and Wales, No: 1050808

Registered as a company limited by guarantee in England, No: 3124430